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Technical: I have considered the importance of the Place of Belonging (POB) here.

The issue

In the Upper Tribunal (UT) case of Mandarin Consulting Ltd the issue was the POB of the appellant’s clients, and the evidence to support that POB.

Background

Mandarin supplied career coaching and support services to students of Chinese origin. Those services would be outside the scope of VAT if supplied to persons whose usual residence was outside the EU. So, in order to treat its supplies as UK VAT free the appellant need to demonstrate where the recipients of its services lived. 

First-Tier Tribunal (FTT) decision

The FTT decided that the services were outside the scope of VAT if the recipient had a permanent address, or usually resided, at that time, outside the EU. It was agreed that from July 2016 the supplies were made to the students’ parents who almost exclusively lived in China. The dispute was with pre-2016 services which were deemed to be made to the students. HMRC argued that, as the students lived in the UK for the duration of the courses, their “usual residence” was the UK, so VAT applied. Although the FTT dismissed this argument, the appeal failed because the proffered evidence did not establish that the usual place of residence of the students as required by Council Implementing Regulation 282/2011/82, Article 23 (reproduced below).

The UT decision

The UT considered the following issues:

Issue 1 – In deciding whether the requirements of Article 23 had been satisfied should the FTT have had regard to “informal evidence” as well as the documentary evidence provided? What evidence could the appellant rely upon to establish that students had a “permanent address” or “usual residence” outside the Community? Is Mandarin limited to such documentary evidence as it had in its possession prior to the time of supply, or can Mandarin in principle rely on all evidence available to it, whether obtained before or after the time of supply, including witness evidence given in connection with the FTT proceedings?

Issue 2 – Taking into account the answers to the above, had the evidence that Mandarin put forward established a prima facie case that its supplies were to persons with a “permanent address” or “usual residence” outside the Community? If so, was there an evidential burden on HMRC to rebut that prima facie case which HMRC had failed to discharge?

Issue 3 – To the extent that Mandarin had failed to satisfy the requirements of Article 23 of the Implementing Regulation, was that fatal to its claim to treat supplies made to students prior to July 2016 as outside the scope of VAT?

Unfortunately, the appellant obtained “relatively patchy” information in respect of the usual residence of individual students.

The UT found that a business retained the right to argue the place of supply (POS) was outside the EU even if the requirements of Article 23 were not met. Also, that while the POS had to be determined by the relevant circumstances existing at the time of supply, Mandarin was not precluded from relying on information discovered later. Finally, it was decided that Article 23 was not the only means available to demonstrate the appellant’s clients had a usual residence outside the EU.

However, the FTT had failed to consider the informal evidence provided concerning the business and customer base. The UT did consider this but still found that the evidence still did not succeed in demonstrating the POB of clients sufficiently. Consequently, the UT was not satisfied that the POB of the students was outside the EU so the supplies were subject to UK VAT and the appeal was dismissed.

Commentary

Another case demonstrating the importance of obtaining and retaining information on the location of customers. Superficially, it appears that the appellant’s supplies may have been UK VAT free, but a failure to evidence this was its downfall. It would not have taken very much to be covered by Article 23, but…

Legislation

Article 23

“… 23. Where, in accordance with Articles 58 and 59 of the PVD, a supply of services is taxable at the place where the customer is established, or, in the absence of an establishment, where he has his permanent address or usually resides, the supplier shall establish that place based on factual information provided by the customer, and verify that information by normal commercial security measures such as those relating to identity or payment checks.”